ssl - Sitecore ECM : Message preview gives wrong output -

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i have multi site system, version 6.5 ecm 1.3. e-mails sent using ssl/tls on port 587, connections running , tested , able send test-mails.

when creating new newsletter in ecm , going message preview, not see (empty) layout of newsletter, instead sitecore displays home page of website itsself?! issue occurs every template except html message. when sending newsletter test mail, receive e-mail more or less layout of website, shown in preview.

any ideas?

best regards, hessel

make sure newsletter branch (i.e.$name under branches >> branch newsletter) , email message root (i.e. email message root under branches >> branch newsletter >> $name) have been assigned custom newsletter template.

  • check email message root clicking on ribbon (you might know .....)

    • select email message root in tree.

    • in ribbon click presentation >> layout >> details , layout details dialog box should give info.

    • simultaneously check content , presentation binding in place , relevant renderings set page title, basic newsletter title&text , basic newsletter header in place.

  • check in custom newsletter branch template layout details of $name item.

    • make sure default device custom newsletter layout set , these type of controls set in respective placeholders.

      • process personalization tokens (sublayout) & custom newsletter titleandtext in email-content (placeholder).

      • set page title in html-title(placeholder).

once these settings configured correctly, try creating new item branch , preview should work.

let know how along , if above of help.


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